:root {
  --black:#050505; --black-2:#0a0a0a; --black-3:#111; --white:#f7f7f4; --paper:#efefeb;
  --gray-050:#f3f3ef; --gray-100:#deded8; --gray-200:#c9c9c2; --gray-300:#a4a49d; --gray-500:#71716c;
  --green:#73ff9b; --amber:#ffcd67; --red:#ff8b7c; --blue:#8ebcff;
  --line-dark:rgba(255,255,255,.14); --line-light:rgba(5,5,5,.14);
  --shell:min(1240px,calc(100vw - 28px)); --radius:20px; --ease:cubic-bezier(.22,1,.36,1);
}
*{box-sizing:border-box} html{scroll-behavior:smooth;background:var(--black)} body{margin:0;background:var(--white);color:var(--black);font-family:Inter,ui-sans-serif,-apple-system,BlinkMacSystemFont,"Segoe UI",Helvetica,Arial,sans-serif;-webkit-font-smoothing:antialiased;overflow-x:hidden} body.menu-open,body.modal-open{overflow:hidden}
button,input,textarea,select{font:inherit} button{cursor:pointer} a{color:inherit} img,svg{display:block;max-width:100%} ::selection{background:#111;color:#fff}.shell{width:var(--shell);margin-inline:auto}.page-noise{position:fixed;inset:0;z-index:2000;pointer-events:none;opacity:.027;background-image:url("data:image/svg+xml,%3Csvg viewBox='0 0 180 180' xmlns='http://www.w3.org/2000/svg'%3E%3Cfilter id='n'%3E%3CfeTurbulence type='fractalNoise' baseFrequency='.9' numOctaves='2' stitchTiles='stitch'/%3E%3C/filter%3E%3Crect width='100%25' height='100%25' filter='url(%23n)' opacity='.65'/%3E%3C/svg%3E")}.scroll-progress{position:fixed;inset:0 0 auto;height:2px;z-index:2500;pointer-events:none}.scroll-progress span{display:block;height:100%;width:0;background:#fff}
.site-header{position:fixed;inset:0 0 auto;z-index:1000;color:#fff;background:rgba(5,5,5,.94);border-bottom:1px solid var(--line-dark);backdrop-filter:blur(16px);transition:.35s}.site-header.is-scrolled,.site-header.menu-active{background:rgba(5,5,5,.92);border-color:var(--line-dark);backdrop-filter:blur(18px)}.nav-shell{min-height:74px;display:flex;align-items:center;justify-content:space-between;gap:18px}.brand{width:160px;height:34px;overflow:hidden;display:flex;align-items:flex-start}.brand img{width:170px;filter:invert(1)}.menu-toggle{border:1px solid rgba(255,255,255,.22);color:#fff;background:rgba(255,255,255,.04);display:inline-flex;align-items:center;gap:11px;min-height:42px;padding:0 13px;border-radius:999px;letter-spacing:.08em;text-transform:uppercase;font-size:10px;font-weight:800}.menu-toggle__icon{width:20px;height:14px;position:relative}.menu-toggle__icon i{position:absolute;left:0;width:20px;height:1px;background:#fff;transition:.3s}.menu-toggle__icon i:first-child{top:4px}.menu-toggle__icon i:last-child{top:10px}.menu-toggle[aria-expanded="true"] .menu-toggle__icon i:first-child{top:7px;transform:rotate(45deg)}.menu-toggle[aria-expanded="true"] .menu-toggle__icon i:last-child{top:7px;transform:rotate(-45deg)}
.main-nav{position:fixed;inset:74px 0 0;background:rgba(5,5,5,.99);padding:28px 14px 24px;display:flex;flex-direction:column;opacity:0;visibility:hidden;transform:translateY(-12px);transition:.35s var(--ease)}.main-nav.is-open{opacity:1;visibility:visible;transform:none}.main-nav a{text-decoration:none;border-bottom:1px solid var(--line-dark);padding:20px 4px;display:flex;gap:12px;align-items:baseline;font-size:clamp(28px,9vw,46px);font-weight:750;letter-spacing:-.05em}.main-nav a span{font:700 9px/1 ui-monospace,SFMono-Regular,Menlo,monospace;color:#777;letter-spacing:.1em}.nav-reset{margin-top:auto;border:1px solid var(--line-dark);background:transparent;color:#aaa;border-radius:999px;min-height:48px;padding:0 16px;display:flex;align-items:center;justify-content:space-between;font-size:12px;font-weight:700}
.view{display:none;min-height:100svh}.view.is-active{display:block;animation:viewIn .6s var(--ease) both}@keyframes viewIn{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}.eyebrow{margin:0 0 16px;display:flex;align-items:center;gap:9px;font:780 9px/1.4 ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.15em;text-transform:uppercase}.eyebrow>span:not(.status-dot){color:var(--gray-500)}.status-dot{width:7px;height:7px;border-radius:50%;background:#fff;box-shadow:0 0 0 5px rgba(255,255,255,.09);animation:pulse 2s infinite}@keyframes pulse{50%{box-shadow:0 0 0 9px rgba(255,255,255,0)}}.reveal{animation:rise .65s var(--ease) both}@keyframes rise{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:none}}
/* Monitor */
.monitor-view{position:relative;background:var(--black);color:#fff;padding:108px 0 20px;overflow:hidden}.monitor-grid-bg{position:absolute;inset:0;opacity:.24;background-image:linear-gradient(rgba(255,255,255,.055) 1px,transparent 1px),linear-gradient(90deg,rgba(255,255,255,.055) 1px,transparent 1px);background-size:42px 42px;mask-image:radial-gradient(circle at 72% 30%,#000 0,rgba(0,0,0,.65) 25%,transparent 75%)}.monitor-shell{position:relative;z-index:1}.view-intro h1{margin:0;font-size:clamp(46px,14vw,82px);line-height:.89;letter-spacing:-.07em}.view-intro h1 span{color:var(--gray-500)}.monitor-intro{display:grid;gap:24px;margin-bottom:34px}.monitor-clock strong{display:block;font-size:clamp(40px,12vw,66px);line-height:.9;letter-spacing:-.06em}.monitor-clock span{display:block;margin-top:8px;color:#7d7d76;font:700 9px/1.4 ui-monospace,monospace;letter-spacing:.11em;text-transform:uppercase}.monitor-layout{display:grid;gap:12px}.now-serving,.queue-board,.monitor-message{border:1px solid var(--line-dark);border-radius:var(--radius);background:rgba(255,255,255,.035);overflow:hidden;backdrop-filter:blur(8px)}.panel-header{min-height:46px;padding:11px 13px;border-bottom:1px solid var(--line-dark);display:flex;align-items:center;justify-content:space-between;gap:12px;font:750 8.5px/1.3 ui-monospace,SFMono-Regular,Menlo,monospace;letter-spacing:.12em;color:#85857f}.panel-header small{display:block;color:#bdbdb6;font-size:8px;margin-top:4px}.live-pill{display:flex;align-items:center;gap:6px;color:#dcdcd7}.live-pill i{width:6px;height:6px;border-radius:50%;background:var(--green);box-shadow:0 0 12px var(--green)}.now-serving__body{min-height:360px;display:grid;place-items:center;padding:32px 20px;position:relative}.current-call{text-align:center;width:100%}.current-call .call-label{display:inline-flex;align-items:center;gap:8px;color:#8d8d86;font:750 9px/1 ui-monospace,monospace;letter-spacing:.14em}.current-call .call-label i{display:block;width:26px;height:1px;background:#555}.current-call__code{margin:20px 0 12px;font-size:clamp(92px,28vw,182px);line-height:.72;letter-spacing:-.09em;font-weight:800}.current-call__desk{font-size:clamp(25px,7vw,42px);font-weight:700;letter-spacing:-.04em}.current-call__desk span{color:#777}.current-call__service{margin-top:22px;color:#8f8f89;font-size:12px}.empty-call strong{display:block;font-size:34px;letter-spacing:-.05em}.empty-call p{color:#888;line-height:1.5}.queue-board__list{padding:8px}.queue-row-monitor{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:14px;padding:15px 8px;border-bottom:1px solid rgba(255,255,255,.08)}.queue-row-monitor:last-child{border-bottom:0}.queue-row-monitor strong{font-size:27px;letter-spacing:-.04em}.queue-row-monitor div span{display:block;font-size:11px;font-weight:650}.queue-row-monitor div small{display:block;margin-top:4px;color:#777;font-size:9px}.queue-row-monitor>span{color:#898983;font:700 9px/1 ui-monospace,monospace}.queue-empty{padding:32px 18px;color:#777;text-align:center;font-size:12px}.monitor-message{padding:18px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:14px}.monitor-message__mark{font-size:20px}.monitor-message p{margin:0 0 4px;color:#888;font-size:10px}.monitor-message strong{font-size:13px}.circle-button{width:42px;aspect-ratio:1;border:1px solid var(--line-dark);border-radius:50%;background:#fff;color:#000;font-size:17px}.monitor-footer{display:grid;gap:10px;margin-top:18px;padding:12px 0;border-top:1px solid var(--line-dark);color:#6f6f69;font:700 7.5px/1 ui-monospace,monospace;letter-spacing:.1em}.ticker{overflow:hidden}.ticker-track{display:flex;width:max-content;gap:16px;animation:ticker 30s linear infinite}.ticker-track i{font-style:normal;color:#fff}@keyframes ticker{to{transform:translateX(-50%)}}
/* Backoffice */
.backoffice-view{background:var(--white);padding:112px 0 76px}.dashboard-intro{display:grid;gap:28px;align-items:end;margin-bottom:34px}.dashboard-intro .eyebrow{color:#444}.primary-button{border:0;background:#050505;color:#fff;min-height:52px;border-radius:999px;padding:0 18px;display:flex;align-items:center;justify-content:space-between;gap:25px;font-size:12px;font-weight:750}.primary-button b{font-size:20px;font-weight:400}.primary-button--full{width:100%}.metric-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:8px;margin-bottom:12px}.metric-card{background:#fff;border:1px solid var(--line-light);border-radius:16px;padding:14px;min-height:126px;display:flex;flex-direction:column;justify-content:space-between}.metric-card__top{display:flex;align-items:center;justify-content:space-between;color:#777;font:700 7.5px/1.2 ui-monospace,monospace;letter-spacing:.1em}.trend{padding:4px 6px;border-radius:999px;background:#eef8ef;color:#328244}.trend.down{background:#fff3e4;color:#a76f14}.metric-card strong{display:block;font-size:36px;letter-spacing:-.06em;line-height:.9}.metric-card small{display:block;margin-top:6px;color:#888;font-size:8.5px}.panel{background:#fff;border:1px solid var(--line-light);border-radius:var(--radius);overflow:hidden}.panel-header--light{border-color:rgba(5,5,5,.1);color:#676762}.panel-actions{display:flex;gap:5px}.mini-button{border:1px solid var(--line-light);background:#fff;border-radius:999px;padding:7px 9px;font-size:8px;font-weight:700}.mini-button--dark{background:#050505;color:#fff}.dashboard-grid{display:grid;gap:12px;margin-bottom:12px}.queue-controls{padding:12px;display:grid;gap:10px;border-bottom:1px solid rgba(5,5,5,.1)}.segmented{display:grid;grid-template-columns:repeat(3,1fr);background:var(--gray-050);padding:3px;border-radius:11px}.segmented button{border:0;background:transparent;border-radius:8px;min-height:38px;font-size:9px;font-weight:700;color:#777;white-space:nowrap}.segmented button.is-active{background:#fff;color:#111;box-shadow:0 2px 8px rgba(0,0,0,.06)}.segmented span{font-size:8px;color:#999}.search-field{display:flex;align-items:center;gap:7px;border:1px solid var(--line-light);border-radius:11px;padding:0 10px;min-height:42px}.search-field input{width:100%;border:0;outline:0;background:transparent;font-size:11px}.queue-table{display:none}.mobile-queue-list{padding:6px}.queue-mobile-card{padding:13px 8px;border-bottom:1px solid rgba(5,5,5,.09)}.queue-mobile-card:last-child{border-bottom:0}.queue-mobile-main{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:center}.turn-code{font-size:23px;font-weight:800;letter-spacing:-.04em}.queue-mobile-main strong{font-size:11px}.queue-mobile-main small{display:block;color:#888;font-size:8.5px;margin-top:3px}.queue-mobile-meta{display:flex;align-items:center;justify-content:space-between;margin-top:11px;padding-left:54px}.status-chip,.priority-chip{display:inline-flex;align-items:center;gap:5px;padding:5px 7px;border-radius:999px;font:700 7.5px/1 ui-monospace,monospace;letter-spacing:.05em}.status-chip.waiting{background:#f3f3ef}.status-chip.called{background:#eff4ff;color:#386aa6}.status-chip.done{background:#eef8ef;color:#328244}.status-chip::before{content:"";width:5px;height:5px;border-radius:50%;background:currentColor}.priority-chip{background:#fff4e6;color:#a26c1c}.row-actions{display:flex;gap:5px}.row-actions button{border:1px solid var(--line-light);background:#fff;border-radius:8px;padding:7px 9px;font-size:8px;font-weight:750}.row-actions button.primary{background:#050505;color:#fff}.empty-table{text-align:center;padding:38px 16px;color:#888;font-size:11px}.current-station{min-height:320px}.station-body{padding:18px}.station-operator{display:flex;align-items:center;gap:10px;padding-bottom:16px;border-bottom:1px solid rgba(5,5,5,.09)}.avatar{width:38px;aspect-ratio:1;border-radius:50%;background:#111;color:#fff;display:grid;place-items:center;font-size:10px;font-weight:800}.station-operator strong{display:block;font-size:11px}.station-operator span{display:block;color:#999;font-size:8px;margin-top:3px}.station-ticket{text-align:center;padding:28px 0}.station-ticket span{font:700 8px/1 ui-monospace,monospace;color:#999;letter-spacing:.12em}.station-ticket strong{display:block;font-size:65px;line-height:1;letter-spacing:-.08em;margin:9px 0}.station-ticket p{margin:0;color:#888;font-size:10px}.station-buttons{display:grid;grid-template-columns:1fr 1fr;gap:6px}.station-buttons button{border:1px solid var(--line-light);background:#fff;border-radius:10px;min-height:42px;font-size:9px;font-weight:700}.station-buttons button.main{background:#050505;color:#fff}.analytics-grid{display:grid;gap:12px;margin-bottom:52px}.chart-panel,.heat-panel{min-height:310px}.chart-panel>.panel-header>strong{font-size:18px;color:#111;letter-spacing:-.04em}.bar-chart{height:240px;padding:30px 16px 16px;display:flex;gap:8px;align-items:end}.bar-col{flex:1;min-width:0;height:100%;display:flex;flex-direction:column;justify-content:flex-end;gap:8px}.bar-col i{display:block;width:100%;min-height:3px;border-radius:3px 3px 0 0;background:#111;transition:height .5s var(--ease)}.bar-col span{text-align:center;color:#999;font:700 7px/1 ui-monospace,monospace}.donut-layout{padding:25px 18px;display:grid;grid-template-columns:140px 1fr;align-items:center;gap:24px}.donut{width:140px;aspect-ratio:1;border-radius:50%;display:grid;place-items:center;position:relative;background:conic-gradient(#111 0 36%,#777 36% 65%,#bdbdb7 65% 84%,#e1e1dc 84% 100%)}.donut::before{content:"";position:absolute;inset:23px;border-radius:50%;background:#fff}.donut>div{position:relative;z-index:1;text-align:center}.donut strong{display:block;font-size:31px;letter-spacing:-.05em}.donut span{color:#999;font-size:8px}.legend{display:grid;gap:12px}.legend-item{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:8px;font-size:9px}.legend-item i{width:7px;aspect-ratio:1;border-radius:50%;background:var(--legend)}.legend-item span{color:#777}.legend-item strong{font-size:10px}.heatmap{padding:18px;display:grid;grid-template-columns:30px repeat(6,1fr);gap:4px;align-items:center}.heat-label{font:700 6.5px/1 ui-monospace,monospace;color:#999;text-align:center}.heat-cell{aspect-ratio:1;border-radius:3px;background:#111;opacity:var(--o)}.config-head{display:grid;gap:14px;margin-bottom:22px}.config-head h2{margin:0;font-size:clamp(35px,10vw,58px);letter-spacing:-.06em;line-height:.95}.config-head>p{margin:0;max-width:520px;color:#777;line-height:1.6;font-size:12px}.config-grid{display:grid;gap:12px}.config-panel{min-height:300px}.icon-button{width:28px;aspect-ratio:1;border-radius:50%;border:1px solid var(--line-light);background:#050505;color:#fff;font-size:16px}.config-list{padding:5px}.config-item{display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:11px;padding:13px 8px;border-bottom:1px solid rgba(5,5,5,.08)}.config-item:last-child{border-bottom:0}.config-icon{width:34px;aspect-ratio:1;border-radius:10px;background:#f1f1ed;display:grid;place-items:center;font:800 9px/1 ui-monospace,monospace}.config-item strong{display:block;font-size:10px}.config-item small{display:block;margin-top:3px;color:#999;font-size:8px}.config-item button{border:0;background:transparent;color:#999;font-size:13px}.config-item .active-tag{font:700 7px/1 ui-monospace,monospace;color:#3f7d50;background:#eef8ef;padding:5px 7px;border-radius:999px}.settings-stack{padding:16px;display:grid;gap:14px}.settings-stack label>span,.modal-form label>span,.totem-form label>span{display:block;margin-bottom:6px;color:#777;font:700 7.5px/1 ui-monospace,monospace;letter-spacing:.08em;text-transform:uppercase}.settings-stack input,.settings-stack textarea{width:100%;border:1px solid var(--line-light);border-radius:10px;background:#fafaf8;padding:11px;outline:none;font-size:10px;resize:none}.setting-row{display:flex;justify-content:space-between;gap:12px;align-items:center;padding-top:4px}.setting-row strong{display:block;font-size:10px}.setting-row span{display:block;margin-top:4px;color:#999;font-size:8px;line-height:1.4}.toggle{width:43px;height:24px;padding:2px;border:0;border-radius:999px;background:#d7d7d1}.toggle i{display:block;width:20px;aspect-ratio:1;border-radius:50%;background:#fff;transition:.25s}.toggle.is-on{background:#111}.toggle.is-on i{transform:translateX(19px)}.saved-badge{color:#4d8058}
/* Totem */
.totem-view{position:relative;background:var(--black);color:#fff;padding:99px 0 24px;overflow:hidden}.totem-bg{position:absolute;inset:0;background:radial-gradient(circle at 10% 80%,rgba(255,255,255,.06),transparent 35%),radial-gradient(circle at 85% 12%,rgba(255,255,255,.045),transparent 30%)}.totem-shell{position:relative;z-index:1}.totem-brand{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.totem-brand .eyebrow{margin:0}.totem-brand>span{font:700 9px/1 ui-monospace,monospace;color:#888;letter-spacing:.08em}.totem-frame{position:relative;min-height:calc(100svh - 160px);border:1px solid var(--line-dark);border-radius:26px;background:rgba(255,255,255,.025);padding:19px 14px 18px;overflow:hidden;backdrop-filter:blur(8px)}.totem-progress{display:flex;gap:5px;margin-bottom:28px}.totem-progress i{height:2px;flex:1;background:#252525;transition:.4s}.totem-progress i.is-active,.totem-progress i.is-done{background:#fff}.totem-step{display:none}.totem-step.is-active{display:block;animation:stepIn .5s var(--ease) both}@keyframes stepIn{from{opacity:0;transform:translateX(16px)}to{opacity:1;transform:none}}.step-index{color:#767670;font:700 8px/1 ui-monospace,monospace;letter-spacing:.12em}.totem-copy h1{margin:13px 0 16px;font-size:clamp(42px,13vw,74px);line-height:.88;letter-spacing:-.07em}.totem-copy h1 span{color:#6d6d68}.totem-copy p{margin:0 0 28px;color:#8d8d86;font-size:12px;line-height:1.55}.service-selector{display:grid;gap:8px}.service-option{border:1px solid var(--line-dark);background:rgba(255,255,255,.025);color:#fff;border-radius:16px;min-height:88px;padding:15px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:13px;text-align:left;transition:.25s var(--ease)}.service-option:active{transform:scale(.985)}.service-option__index{width:35px;aspect-ratio:1;border:1px solid var(--line-dark);border-radius:10px;display:grid;place-items:center;font:700 8px/1 ui-monospace,monospace;color:#888}.service-option strong{display:block;font-size:13px}.service-option small{display:block;color:#777;margin-top:4px;font-size:9px}.service-option>i{font-style:normal;font-size:18px}.back-link{border:0;background:transparent;color:#85857e;padding:0 0 20px;font-size:10px}.totem-form{display:grid;gap:12px}.totem-form input{width:100%;min-height:51px;border:1px solid var(--line-dark);border-radius:11px;background:rgba(255,255,255,.04);color:#fff;padding:0 13px;outline:none;font-size:12px}.totem-form input:focus{border-color:rgba(255,255,255,.45)}.priority-card{width:100%;border:1px solid var(--line-dark);background:rgba(255,255,255,.025);color:#fff;border-radius:14px;padding:13px;display:grid;grid-template-columns:auto 1fr auto;align-items:center;gap:12px;text-align:left}.priority-icon{width:37px;aspect-ratio:1;border-radius:10px;background:#151515;display:grid;place-items:center;font-size:16px}.priority-card strong{display:block;font-size:11px}.priority-card small{display:block;color:#787872;font-size:8px;line-height:1.35;margin-top:4px}.priority-card i{width:32px;height:18px;background:#292929;border-radius:999px;padding:2px}.priority-card i::after{content:"";display:block;width:14px;aspect-ratio:1;border-radius:50%;background:#777;transition:.25s}.priority-card[aria-pressed="true"] i{background:#fff}.priority-card[aria-pressed="true"] i::after{background:#111;transform:translateX(14px)}.totem-next{border:0;background:#fff;color:#000;border-radius:999px;min-height:54px;padding:0 18px;display:flex;align-items:center;justify-content:space-between;font-size:12px;font-weight:780}.totem-next span{font-size:18px}.skip-button{border:0;background:transparent;color:#777;padding:8px;font-size:9px}.ticket-result{text-align:center;padding:16px 0 10px}.ticket-success-mark{width:48px;aspect-ratio:1;margin:0 auto 18px;border:1px solid #444;border-radius:50%;display:grid;place-items:center;font-size:18px}.ticket-result .step-index{display:block}.ticket-result h2{margin:13px 0 8px;font-size:34px;letter-spacing:-.055em}.ticket-result>p{margin:0 auto 22px;color:#85857e;max-width:330px;font-size:10px;line-height:1.5}.paper-ticket{max-width:360px;margin:auto;background:#f7f7f4;color:#050505;border-radius:18px;padding:20px 17px;position:relative}.paper-ticket::before,.paper-ticket::after{content:"";position:absolute;top:126px;width:18px;aspect-ratio:1;border-radius:50%;background:#080808}.paper-ticket::before{left:-9px}.paper-ticket::after{right:-9px}.paper-ticket__top{display:flex;justify-content:space-between;color:#888;font:700 7px/1 ui-monospace,monospace;letter-spacing:.09em}.paper-ticket__code{margin:22px 0 16px;font-size:86px;font-weight:800;line-height:.8;letter-spacing:-.09em}.paper-ticket__service{padding-bottom:18px;border-bottom:1px dashed #bbb;font-size:11px;font-weight:750}.paper-ticket__meta{display:grid;grid-template-columns:1fr 1fr;gap:8px;text-align:left;padding:16px 0}.paper-ticket__meta span{display:block;color:#999;font:700 6.5px/1 ui-monospace,monospace;letter-spacing:.08em}.paper-ticket__meta strong{display:block;margin-top:5px;font-size:10px}.fake-qr{width:72px;aspect-ratio:1;margin:0 auto;background:repeating-linear-gradient(45deg,#050505 0 4px,#fff 4px 8px),repeating-linear-gradient(-45deg,transparent 0 6px,#050505 6px 8px);border:6px solid #fff;outline:1px solid #111}.ticket-actions{display:grid;grid-template-columns:1fr 1fr;gap:7px;margin-top:16px}.ticket-actions button{min-height:43px;border-radius:999px;font-size:9px;font-weight:750}.ticket-actions .new-ticket{border:0;background:#fff;color:#000}.ticket-actions .see-monitor{border:1px solid var(--line-dark);background:transparent;color:#fff}.totem-help{margin:14px 4px 0;color:#71716c;font-size:8.5px;line-height:1.6}.totem-help strong{color:#aaa}.totem-help span{float:right;font:700 7px/1.6 ui-monospace,monospace;letter-spacing:.07em}
/* Modal + toast */
.modal-layer{position:fixed;inset:0;z-index:3000;display:none;align-items:flex-end;justify-content:center}.modal-layer.is-open{display:flex}.modal-backdrop{position:absolute;inset:0;background:rgba(0,0,0,.72);backdrop-filter:blur(8px)}.modal{position:relative;z-index:1;width:100%;max-width:560px;background:#f7f7f4;border-radius:22px 22px 0 0;padding:18px;display:none;animation:modalIn .45s var(--ease) both}@keyframes modalIn{from{transform:translateY(100%)}to{transform:none}}.modal.is-open{display:block}.modal-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding-bottom:17px;border-bottom:1px solid var(--line-light)}.modal-head span{color:#888;font:700 7.5px/1 ui-monospace,monospace;letter-spacing:.1em}.modal-head h2{margin:8px 0 0;font-size:25px;letter-spacing:-.05em}.modal-head button{border:1px solid var(--line-light);background:transparent;width:35px;aspect-ratio:1;border-radius:50%;font-size:20px}.modal-form{display:grid;gap:13px;padding-top:17px}.modal-form input,.modal-form select{width:100%;min-height:46px;border:1px solid var(--line-light);border-radius:10px;background:#fff;padding:0 11px;outline:none;font-size:11px}.form-row{display:grid;grid-template-columns:1fr 1fr;gap:9px}.checkbox-line{display:flex;gap:10px;align-items:flex-start;padding:12px;border:1px solid var(--line-light);border-radius:11px}.checkbox-line input{width:15px;min-height:auto;margin:2px 0 0}.checkbox-line strong{display:block;font-size:10px}.checkbox-line small{display:block;color:#888;font-size:8px;margin-top:4px}.toast-region{position:fixed;z-index:4000;left:14px;right:14px;bottom:14px;display:grid;gap:7px;pointer-events:none}.toast{margin-left:auto;max-width:370px;background:#050505;color:#fff;border:1px solid rgba(255,255,255,.15);border-radius:13px;padding:12px 14px;display:flex;gap:10px;align-items:center;box-shadow:0 15px 50px rgba(0,0,0,.25);animation:toastIn .35s var(--ease) both}.toast i{width:7px;aspect-ratio:1;border-radius:50%;background:var(--green);box-shadow:0 0 9px var(--green)}.toast div strong{display:block;font-size:10px}.toast div span{display:block;color:#888;font-size:8px;margin-top:3px}@keyframes toastIn{from{opacity:0;transform:translateY(10px)}to{opacity:1;transform:none}}
.ghost-button{border:1px solid rgba(255,255,255,.14);background:transparent;color:#fff;border-radius:999px;min-height:52px;padding:0 18px;display:flex;align-items:center;justify-content:center;font-size:11px;font-weight:720}.ghost-button--full{width:100%}.modal--promo{max-width:620px;background:radial-gradient(circle at top,#171717 0%,#0d0d0d 58%,#060606 100%);color:#fff;border:1px solid rgba(255,255,255,.18);padding:24px 18px 18px;box-shadow:0 25px 80px rgba(0,0,0,.48)}.modal--promo .primary-button{background:#f1ebdc;color:#050505}.modal-promo__close{position:absolute;top:14px;right:14px;width:38px;aspect-ratio:1;border-radius:50%;border:1px solid rgba(255,255,255,.14);background:transparent;color:#fff;font-size:20px}.modal-promo__icon{width:58px;aspect-ratio:1;border-radius:50%;border:1px solid rgba(255,255,255,.16);display:grid;place-items:center;margin:0 auto 16px;color:#d6cab3;font-size:20px}.modal-promo__eyebrow{margin:0 0 10px;text-align:center;color:#cbbfa8;font:700 8px/1.2 ui-monospace,monospace;letter-spacing:.16em}.modal--promo h2{margin:0 auto;max-width:520px;text-align:center;font-size:34px;letter-spacing:-.06em;line-height:.95}.modal--promo p{margin:14px auto 0;max-width:510px;text-align:center;color:#b8b8b1;font-size:12px;line-height:1.6}.modal-promo__slogan{display:block;margin-top:10px;color:#f1ebdc;font-size:13px;font-weight:760;letter-spacing:-.01em}.modal-promo__actions{display:grid;gap:8px;margin-top:24px}.modal-promo__link{display:block;margin-top:14px;text-align:center;color:#d6cab3;font-size:10px;text-decoration:underline;text-underline-offset:3px;word-break:break-all}.modal-layer:has(.modal--promo.is-open){align-items:center;padding:18px}.modal-layer:has(.modal--promo.is-open) .modal-backdrop{background:rgba(0,0,0,.78)}
@media(min-width:700px){:root{--shell:min(1240px,calc(100vw - 52px))}.monitor-view{padding-top:126px}.monitor-intro,.dashboard-intro{grid-template-columns:1fr auto}.monitor-clock{text-align:right}.metric-grid{grid-template-columns:repeat(4,1fr);gap:10px}.metric-card{min-height:145px;padding:17px}.metric-card strong{font-size:46px}.dashboard-grid{grid-template-columns:minmax(0,1.6fr) minmax(260px,.65fr)}.analytics-grid{grid-template-columns:repeat(2,1fr)}.heat-panel{grid-column:1/-1}.config-grid{grid-template-columns:repeat(2,1fr)}.config-panel:last-child{grid-column:1/-1}.totem-frame{padding:28px;max-width:880px;margin:auto}.service-selector{grid-template-columns:repeat(2,1fr)}.totem-form{max-width:560px}.modal-layer{align-items:center}.modal{border-radius:22px}.totem-help{max-width:880px;margin:14px auto 0}.toast-region{left:auto;width:380px}.queue-controls{grid-template-columns:1fr 240px;align-items:center}}
@media(min-width:980px){.nav-shell{min-height:88px}.brand{width:205px;height:42px}.brand img{width:216px}.menu-toggle{display:none}.main-nav{position:static;inset:auto;padding:0;background:transparent;opacity:1;visibility:visible;transform:none;flex-direction:row;align-items:center;gap:2px}.main-nav a{border:0;padding:10px 12px;font-size:11px;letter-spacing:.01em;color:#aaa;font-weight:650}.main-nav a span{display:none}.main-nav a.is-active{color:#fff}.nav-reset{margin:0 0 0 8px;min-height:38px;padding:0 12px;font-size:9px}.monitor-view{padding-top:142px}.view-intro h1{font-size:clamp(72px,7vw,108px)}.monitor-intro{margin-bottom:44px}.monitor-layout{grid-template-columns:minmax(0,1.55fr) minmax(340px,.65fr);gap:14px}.now-serving__body{min-height:530px}.current-call__code{font-size:clamp(150px,13vw,235px)}.monitor-side{display:grid;grid-template-rows:1fr auto;gap:14px}.queue-board__list{padding:11px}.queue-row-monitor{padding:20px 10px}.monitor-footer{grid-template-columns:auto 1fr auto;align-items:center}.backoffice-view{padding-top:144px}.dashboard-intro{margin-bottom:48px}.dashboard-intro h1{font-size:clamp(68px,6.6vw,96px)}.primary-button{min-width:190px}.metric-grid{margin-bottom:14px}.dashboard-grid{gap:14px;margin-bottom:14px}.queue-table{display:table;width:100%;border-collapse:collapse}.mobile-queue-list{display:none}.queue-table th{text-align:left;padding:10px 12px;color:#999;font:700 7px/1 ui-monospace,monospace;letter-spacing:.08em;border-bottom:1px solid rgba(5,5,5,.09)}.queue-table td{padding:12px;border-bottom:1px solid rgba(5,5,5,.075);font-size:9px}.queue-table td:first-child{font-size:15px;font-weight:800}.queue-table tbody tr:last-child td{border-bottom:0}.queue-table tr{transition:.2s}.queue-table tbody tr:hover{background:#fafaf7}.analytics-grid{grid-template-columns:1.1fr .9fr 1.1fr}.heat-panel{grid-column:auto}.chart-panel,.heat-panel{min-height:340px}.config-head{grid-template-columns:1fr minmax(320px,.65fr);align-items:end;margin-top:72px}.config-head h2{font-size:64px}.config-grid{grid-template-columns:repeat(3,1fr)}.config-panel:last-child{grid-column:auto}.totem-view{padding-top:112px}.totem-frame{max-width:1040px;min-height:700px;padding:36px 42px}.totem-step[data-step="1"].is-active{display:grid;grid-template-columns:minmax(0,.8fr) minmax(480px,1fr);gap:70px;align-items:center}.totem-step[data-step="2"].is-active{display:grid;grid-template-columns:minmax(0,.8fr) minmax(460px,.8fr);gap:70px;align-items:center;position:relative;padding-top:40px}.totem-step[data-step="2"] .back-link{position:absolute;top:0;left:0}.totem-copy h1{font-size:clamp(64px,5.6vw,88px)}.service-selector{grid-template-columns:1fr}.service-option{min-height:102px;padding:18px}.service-option:hover{background:#fff;color:#050505;border-color:#fff;transform:translateX(4px)}.service-option:hover small{color:#666}.service-option:hover .service-option__index{border-color:#ccc;color:#777}.ticket-result{padding-top:30px}.paper-ticket{max-width:390px}.totem-help{max-width:1040px}.modal{padding:24px}}
@media(min-width:1280px){.monitor-layout{grid-template-columns:minmax(0,1.65fr) minmax(380px,.62fr)}.metric-card{min-height:155px}.current-station{min-height:390px}.queue-ops{min-height:390px}}
@media(max-width:420px){.metric-card strong{font-size:31px}.donut-layout{grid-template-columns:122px 1fr;gap:14px}.donut{width:122px}.paper-ticket__code{font-size:76px}.totem-help span{float:none;display:block;margin-top:3px}.segmented button{font-size:8px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation-duration:.001ms!important;animation-iteration-count:1!important;transition-duration:.001ms!important}}